Frequently asked questions

Will my jewelry rust or tarnish?

No it will not! Our jewelry comes in Stainless Steel Silver, 18K Gold Plating or 18K Rose Gold Plating - built to last a lifetime!

I placed my order. Now what?

Congratulations on joining the #teamahmad! You should have received an email from us with an attached invoice. We will update you when your order is shipped. If you have any questions regarding the status of your order or shipping times, please do not hesitate to contact us via Instagram DM (@ahmadapparel) or send us an email at

Can I see a preview of what my name/text will look like?

Yes you can! Simply send us an email at or DM us on Instagram (@ahmadapparel). Be sure to include the name/text, language(s) and font style(s) you'd like to see.

What is your refund policy?

We only offer replacement jewelry in the case where the size, color, language or font style does not match the options you selected in your order. With regards to isues in name spelling, if you input your name/text in English, we will translate/transliterate it to the best of our ability. By placing an order with us, you are accepting our translation/transliteration and cannot provide refunds unfortunately. To ensure accuracy, we recommend you input the name/text in the given language (Hindi, Urdu, Punjabi, Arabic or Bangla).

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